Remote Customer Service Advocate

24 hours ago

Cavite City, Calabarzon, Philippines beBeeCustomerService Full time $20,000 - $35,000

Talent acquisition is a strategic process that requires exceptional professionals who can deliver top-notch service and make a meaningful impact.

About This Role
  • Assist customers through various communication channels such as email, phone, live chat, or social media platforms.
  • Support customers with orders, shipping, product details, and returns to ensure customer satisfaction.
  • Deliver quality responses that reflect high standards of service and exceed customer expectations.
Key Qualifications
  • Proficiency in English (both written and verbal) is essential for effective communication.
  • A minimum of 1 year of customer service experience is required.
  • Familiarity with tools like Gorgias, Zendesk, or Shopify is advantageous.
  • Excellent problem-solving and communication skills are crucial for success in this role.
  • An adaptable and solutions-oriented mindset is necessary to handle diverse customer inquiries.
Benefits
  • Paid time off to recharge and maintain productivity.
  • Health and dental insurance to ensure overall well-being.
  • Holiday bonuses to celebrate special occasions.
  • A permanent work-from-home setup to promote flexibility and comfort.
  • Opportunities for career advancement as the organization continues to grow.
Technical Requirements
  • A personally owned PC or laptop with an i5 processor or equivalent.
  • A minimum of 15 Mbps for both upload and download internet speed.

Please apply using the designated code: CS

We value your skills and offer a collaborative remote environment where you can grow professionally and make a lasting impact.


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