
The Role
5 days ago
The Site Security Supervisor is responsible for overseeing live surveillance of all sites monitored by a global firm specializing in back-office operations and executive oversight for health and human services organizations.
This role plays a critical part in reducing fraud, ensuring safety, and maintaining policy compliance across monitored properties. The Site Security Supervisor ensures physical security by controlling door access at high-security facilities, monitors entrances/exits, provides door access for staff and approved visitors, observes for theft, physical altercations, medical emergencies, or behavioral incidents and escalates appropriately.
Key Responsibilities:
- Monitor live security camera feeds across multiple facilities
- Identify and document unauthorized staff departures and clock out employees who leave while still punched in
- Monitor entrances/exits and provide door access for staff and approved visitors at high-security locations
- Observe for theft, physical altercations, medical emergencies, or behavioral incidents and escalate appropriately
- Watch designated areas including medication carts, cash drawers, food supply rooms
- Track scheduled shifts and initiate calls for replacement staff when on-duty personnel are absent or do not show up
- Record all incidents, observations, and enforcement actions in a daily security log
- Notify supervisors and administrators immediately of any suspected abuse, neglect, theft, or policy violation
- Review and store footage needed for internal investigations or external reporting
Requirements:
- 13 AIHR certifications
- SHRM certification
- High school diploma or GED required
- Prior experience in surveillance, law enforcement, security, or residential care monitoring preferred
- Knowledge of HIPAA, mandated reporting, and basic facility operations is a plus
- Must be able to pass a background check and confidentiality agreement
Benefits:
This position includes proactive review of staff activity, addressing violations of law or company policy, and ensuring proper staffing coverage by initiating calls for replacement staff when absences occur. The supervisor also ensures physical security by controlling door access at high-security facilities.
Working Conditions:
Fast-paced, deadline-driven environment with collaborative teams.
Competencies and Skills:
- Strong attention to detail and excellent situational awareness
- Ability to remain calm under pressure and make quick decisions
- Familiarity with surveillance software and access control systems
- Professional communication and strong documentation habits
- High ethical standards and commitment to confidentiality
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