Customer Experience Associate

3 weeks ago


General Mariano Alvarez, Calabarzon, Philippines S-Quad Realty and Development Corp Full time
Job Title: Customer Service Representative

At S-Quad Realty and Development Corp, we are seeking a highly skilled Customer Service Representative to join our team.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries and concerns through various channels.
  • Address customer issues and complaints in a professional and courteous manner.
  • Maintain accurate documentation of customer interactions and transactions.
  • Evaluate and escalate complex customer issues to the relevant department or manager when necessary.
  • Collaborate with other departments to resolve customer issues and enhance overall customer satisfaction.

Qualifications:

  • Bachelor's degree
  • Minimum of 1 year of experience in a related field
  • Strong communication skills, both verbal and written


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