Digital Operations Manager
2 days ago
Olly Olly is seeking a Digital Operations Manager to lead its web support, quality assurance, and design teams. The ideal candidate will have experience in digital operations, website production, or marketing operations, overseeing delivery and quality of digital assets.
The successful candidate will be responsible for managing delivery from end to end: ensuring client websites and digital assets are completed on time, to spec, and at the highest standard of quality. They will build and refine processes, enforce deadlines, and coach their team to ensure every project runs smoothly.
This role requires strong English communication skills, both written and verbal. Proficiency with WordPress, Figma, and other digital production tools is essential. The candidate should also have hands-on experience with QA and website delivery.
We are looking for a proactive leader who thrives in fast-paced environments and has a proven ability to enforce deadlines, manage processes, and elevate team performance.
Key Responsibilities- Analyze team performance and project data to identify opportunities for improving delivery speed, quality, and efficiency.
- Work closely with the SEO and Digital Marketing Director to enhance workflows, launch new initiatives, and ensure website production supports overall marketing strategy.
- Partner with leadership to spot risks, remove roadblocks, and keep projects on schedule.
- Review and refine the output of the QA, design, and web support teams to ensure error-free, on-brand client websites and digital assets.
- Lead, coach, and develop your team of 10, setting clear expectations, managing workloads, and fostering accountability.
- Collaborate cross-functionally with SEO, digital marketing, and client-facing teams to ensure client deliverables align with business needs and drive measurable results.
- 5+ years experience in digital operations, website production, or marketing operations, overseeing delivery and quality of digital assets.
- 2+ years managing remote, cross-functional teams in a high-volume environment.
- Strong English communication skills, both written and verbal.
- Hands-on experience with QA and website delivery, ensuring projects meet deadlines and quality standards.
- Proficiency with WordPress (themes, plugins, CMS workflows), including testing new features on both the front and back end.
- A keen eye for design and content QA, ensuring websites are visually consistent, user-friendly, and optimized for conversions.
- Figma fluency — ability to read and assess design files to ensure pixel-perfect, accurate implementation.
- Experience collaborating with designers, developers, and marketing stakeholders to align outputs with client goals.
- Competitive salary based on experience
- Flexible work: 100% remote, with core hours for seamless collaboration.
- Schedule: 8:00 am - 5:00 pm CST, Monday-Friday (weekends off)
- Work-life balance: Generous PTO, including 15 vacation days and U.S. holidays.
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