
Digital Operations Listings Specialist
1 day ago
This role offers a unique opportunity to join our team in a remote, flexible working environment. As a Digital Operations Listings Specialist, you will play a critical part in driving business growth through effective listing creation, optimisation and issue resolution.
Job Responsibilities:- Develop and maintain accurate, detailed reports on key performance indicators (KPIs) such as listings, revenue, commissions, occupancy, nightly rates and booking trends.
- Analyse data to identify areas for improvement and implement strategies to increase efficiency and productivity.
- Collaborate with cross-functional teams to resolve listing errors and ensure seamless integration with multiple platforms including Guesty, Airbnb and Booking.com.
- Set up and optimise new listings across various channels, ensuring consistency in content, pricing and image presentation.
- Manage suspended listings, complaints and appeals efficiently, maintaining high levels of customer satisfaction.
- Design and update floorplans, maps and marketing materials using creative tools like Illustrator, RoomSketcher and Canva.
- Provide exceptional support to the CEO, including creating presentations, reports and one-off creatives as required.
- Proven experience in short-term rental property management with hands-on knowledge of Airbnb, Booking.com and Guesty.
- Strong analytical and reporting skills, with proficiency in Google Workspace and Excel/Sheets.
- Ability to multitask and prioritise tasks effectively in a fast-paced environment.
- Proactive, detail-oriented and resourceful with excellent problem-solving skills.
- Familiarity with creative tools and knowledge of pricing optimisation and platform integrations is highly desirable.
- A varied role combining reporting, operations and creative tasks.
- Opportunity to work with a growing international property management company.
Send your CV and a short cover letter outlining relevant experience to: Use subject line:
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