Client Engagement Representative

5 days ago


Quezon City, National Capital Region, Philippines Visa to America Full time

Welcome to Visa to America

About Us

At Visa to America, we pride ourselves on delivering exceptional service to our clients.

We understand the importance of building strong relationships and exceeding customer expectations.

Job SummaryPrimary Responsibilities
  1. Deliver outstanding customer service through various communication channels.
  2. Address customer inquiries and resolve issues in a timely manner.
  3. Maintain accurate records of customer interactions.
  4. Work collaboratively with colleagues to improve service processes.
  5. Achieve individual and team performance targets.
  6. Stay current with product knowledge and company policies.
Key Requirements
  1. Educational Qualifications: Diploma in any relevant field.
  2. Experience Level: Fresh Graduate/Student.
  3. Essential Skills:
    1. Excellent customer service skills.
    2. Effective problem-solving abilities.
    3. Strong account management skills.
    4. Superior interpersonal skills.
    5. Proficiency in call centre operations.
Why Work with Us
  • Bereavement Leave.
  • Maternity & Paternity Leave.
  • Parental Leave.
  • Solo Parent Leave.
  • Special Leave for Women.
  • Vacation Leave.


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