Client Engagement Representative
5 days ago
Welcome to Visa to America
About UsAt Visa to America, we pride ourselves on delivering exceptional service to our clients.
We understand the importance of building strong relationships and exceeding customer expectations.
Job SummaryPrimary Responsibilities- Deliver outstanding customer service through various communication channels.
- Address customer inquiries and resolve issues in a timely manner.
- Maintain accurate records of customer interactions.
- Work collaboratively with colleagues to improve service processes.
- Achieve individual and team performance targets.
- Stay current with product knowledge and company policies.
- Educational Qualifications: Diploma in any relevant field.
- Experience Level: Fresh Graduate/Student.
- Essential Skills:
- Excellent customer service skills.
- Effective problem-solving abilities.
- Strong account management skills.
- Superior interpersonal skills.
- Proficiency in call centre operations.
- Bereavement Leave.
- Maternity & Paternity Leave.
- Parental Leave.
- Solo Parent Leave.
- Special Leave for Women.
- Vacation Leave.
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