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Client Engagement Specialist

1 week ago

Mandaluyong City, National Capital Region, Philippines Penbrothers Full time

About Penbrothers

We empower talented Filipinos to build careers in technology through partnerships with high-growth startups and dynamic companies.

About the Client

Our Client provides innovative solutions for companies seeking tech talent by hiring and training individuals with the necessary skills.

About the Role

The Client Delivery and Procurement Manager is responsible for ensuring seamless coordination and execution of operational support activities, focusing on process management, documentation, and client engagement.

Key Responsibilities:

  • Manage purchase orders and oversee end-to-end delivery, collaborating with internal teams

  • Coordinate signature requests and maintain compliance with internal standards

  • Acquire and upload contracts into the designated repository

  • Maintain an organized filing system

  • Review and purge outdated documents

  • Act as a primary point of contact for client communications

  • Ensure clear communication of delivery milestones and expectations

  • Analyze operational workflows and propose enhancements

  • Collaborate with cross-functional teams to implement best practices

Requirements:

  • Bachelor's degree in Business Administration, Operations, or a related field preferred

  • 2+ years of experience in operational support, client engagement, or related roles

  • Excellent verbal and written communication skills

  • Ability to multitask and prioritize effectively

  • Strong time-management/organizational skills

  • Professional, diplomatic, and customer service skills

  • Proactive, resourceful, and adaptable

  • Proficiency in Microsoft programs and CRM systems