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Community Engagement Professional

1 week ago

Quezon City, National Capital Region, Philippines Legend of Ice Recruitment & Services Incorporated Full time

At Legend of Ice Recruitment & Services Incorporated, we prioritize delivering exceptional recruitment and services solutions to our clients.

We offer a full-time position with no experience required, but a diploma is preferred.

Main Responsibilities
  1. Engage with customers through multiple social media channels, addressing their queries and concerns promptly.
  2. Collaborate with cross-functional teams to ensure seamless customer experiences.
  3. Ensure that all social media content meets company standards and guidelines.
  4. Develop and implement comprehensive social media strategies aligned with business objectives.
  5. Maintain an in-depth knowledge of our products and services to provide accurate information to customers.
  6. Represent the company at social media-related events and meetings.
  7. Foster strong partnerships with internal stakeholders and external organizations.
  8. Stay current with emerging social media trends and technologies.
Qualifications
  • Bachelor's degree in a relevant field such as digital media or marketing.
  • Customer service experience is advantageous.
  • Sound understanding of social media principles and practices.
  • Familiarity with major social media platforms including Twitter, Facebook, Instagram, LinkedIn, and Google+.
  • Excellent communication and interpersonal skills.
  • Ability to work independently in a dynamic environment.