Luxury Building Guest Services Associate

2 weeks ago


Makati City, National Capital Region, Philippines NSDMM MANAGEMENT SERVICES INC Full time

Job Summary

We are currently looking for a talented and enthusiastic Guest Services Associate to join our team at a luxury building in Makati City. As the primary point of contact for our guests, you will be responsible for ensuring their stay is comfortable, enjoyable, and memorable.

About Us

NSDMM MANAGEMENT SERVICES INC is a well-established property management company that specializes in providing top-notch guest services in high-end condominium properties. Our mission is to exceed our guests' expectations by delivering exceptional service and creating unforgettable experiences.

Key Responsibilities
  • Provide exceptional customer service to all guests
  • Respond to inquiries and resolve issues promptly and professionally
  • Maintain accurate records and reports
  • Collaborate with colleagues to achieve team goals and objectives

Requirements
  • Bachelor Degree holder of Hotel and Restaurant Management, Tourism, Mass Communications, or similar course
  • At least one (1) year work experience in Front Desk or Customer Service in a hotel or high-end residential building
  • Excellent communication and interpersonal skills
  • Mature, Highly trainable, Well-mannered
  • Excellent in English (verbal and written)

What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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