Slot Experience Leader
16 hours ago
We are seeking a highly motivated and friendly individual to join our team as a Slot Ambassador. In this role, you will be responsible for providing exceptional customer service to both guests and staff. This includes building strong relationships, maintaining a neat and professional appearance, and greeting guests warmly.
As a Slot Ambassador, you will also be responsible for ensuring that gaming machines are working properly. This includes fixing minor issues, refilling slot tickets when needed, and placing 'out of order' signs on broken machines.
You will also be required to walk around assigned areas regularly, responding quickly to guest concerns or service calls. Additionally, you will assist guests with machines, provide directions, and share information about events and services.
Clear communication is key in this role, as you will need to explain how games work, including payouts and jackpots. You will also be responsible for helping with machine payouts following department guidelines.
If you have a passion for delivering excellent service and are looking for a challenging and rewarding role, we encourage you to apply.
Requirements- College level education
- Good personality and professional appearance
- Experience in the Hospitality industry an advantage
- Basic knowledge of gaming machines desired
- Able to work a flexible schedule including evenings, weekends, and holidays
- Independent, responsible, and self-motivated
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