Data Insights Strategist

3 days ago

Paranaque City, Calabarzon, Philippines beBeeAnalytics Full time ₱800,000 - ₱1,200,000
Job Description

We are seeking a seasoned Data Analytics Leader to spearhead our customer engagement initiatives. As the leader of CRM analytics, you will drive business decisions with data accuracy, campaign effectiveness, and strategic insights.

About the Role

You will play a pivotal role in managing CRM data integrity, collaborating with IT and business units to maintain data quality, consistency, and integrity. Additionally, you will create and manage dashboards, ad hoc reports, and KPIs for cross-functional stakeholders.

Responsibilities
  • Develop and optimize analytics platforms across departments
  • Collaborate with IT and business units to ensure data quality, consistency, and integrity
  • Create and manage dashboards, ad hoc reports, and KPIs for cross-functional stakeholders
  • Analyze CRM reports via platforms like Salesforce, ensuring customer insights inform business strategies
  • Contribute to data governance, training materials, and CRM guidelines to ensure organization-wide adoption and compliance
  • Support User Acceptance Testing (UAT) during CRM system updates and releases
  • Assist the Senior CRM Manager in key CRM analytics and data projects
Requirements
  • Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or related field
  • At least 3 years of experience in CRM or customer analytics (preferably in B2C retail environments)
  • Proficiency with CRM and analytics tools such as Salesforce, Power BI, Tableau
  • Solid understanding of statistics, datasets, and Excel-based modeling
  • Strong analytical thinking, communication, and project management skills
  • Highly collaborative, organized, and detail-oriented team player
Benefits

This is a mid-senior level full-time position in the information technology and marketing department.

Industry

Retail

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