Customer Onboarding Specialist

3 days ago


Taguig, National Capital Region, Philippines beBeeImplementation Full time ₱2,000,000 - ₱2,500,000
Job Description

We are seeking a dedicated and passionate customer implementation specialist to join our team. The ideal candidate will be responsible for leading new client onboarding, defining and maintaining the implementation program, and owning the implementation process end-to-end.

The customer implementation specialist will work closely with account executives and customer success managers to ensure successful implementation and training of the software. They will also assist with high-severity requests or issue escalations as needed.

Required Skills and Qualifications
  • At least three years of experience onboarding new clients for a SaaS company, particularly managing larger, more complex customer implementations.
  • Payroll experience: Experience with US payroll, either in an implementation capacity or in managing payroll in-house.
  • Basic spreadsheet/database skills, and the ability to quickly learn more.
Benefits
  • Permanently Remote
  • Pay wired directly to your bank account
  • $50 Monthly Stipend
  • Annual Bonus
  • Performance-based bonuses
  • Flexible PTO
  • Enjoy company time off during some of the major US and PH Holidays
  • Company-issued Device
  • Career fast track for performers and internal mobility
  • Learn from a team of experienced professionals.
Others
  • Entrepreneurial, hungry, passionate and tech-savvy individual who is empathetic to customer needs.
  • Someone with a long-term vision of working and growing with a technology startup.


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