Collections Cash Manager

14 hours ago

Davao City, Davao, Philippines beBeeCollections Full time $62,000 - $83,000

Job Opportunity

Turnitin is seeking a highly skilled Collections Cash Specialist to join our global team. This role will involve working in a fast-paced environment to efficiently collect cash from customers, maintaining positive relationships and ensuring adherence to company policies and procedures.

Key Responsibilities:

  • Manage a high-volume multi-currency ledger to ensure timely payments and maintain relationships with internal and external customers.
  • Develop and maintain customer relationships, taking into account cultural and regional differences, while effectively enforcing agreed terms.
  • Query handling and investigation, liaising with other departments to ensure swift resolutions of queries and efficient OTC flow.
  • Cash allocation, assisting with identification of payments and ensuring short paid reasons are identified and correctly categorized and resolved within month payment received.
  • Process final notices, working with internal stakeholders, taking appropriate levels of action in cases of non-payment, including up to account closure and service termination.
  • Ensure all document processes are followed and DOA's approvals adhered to at all times.

Requirements:

  • 3+ years proven track record of successful cash collecting in a busy global AR team.
  • Tenacious and professionally assertive, with advanced Excel skills and hands-on experience with accounting systems.
  • Ability to communicate effectively with both technical and non-technical colleagues, strong written and oral communication skills, and interpersonal skills.
  • Strong organisational and planning skills, with the ability to prioritise and manage workload involving multiple tasks, responsibilities, and deadlines with follow-through and minimal supervision.
  • Self-starter and proactive thinker, with desirable experience in credit risk and legal ledgers.

What We Offer:

  • Competitive total rewards package that prioritises overall well-being.
  • Remote-centric culture empowering you to work with purpose and accountability in a way that best suits you.
  • Generous time off and health and wellness programs offering choice and flexibility.
  • Paid volunteer time and charitable contribution match.
  • Access to Modern Health mental health platform and parental leave.
  • Retirement plan with match/contribution.

Equal Opportunities Employer:

Turnitin is committed to equal opportunities for all applicants and employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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