Customer Solutions Professional

1 day ago

Batangas, Calabarzon, Philippines beBeeProblemSolving Full time ₱12,000 - ₱18,000
Job Description

As a key member of our team, you will serve as the primary point of contact for customer queries via various channels. Your responsibilities will include but not be limited to:

  • Managing and resolving customer tickets in a timely manner
  • Diagnosing and fixing issues to ensure seamless hand-offs for complex cases

We are looking for a skilled professional with strong problem-solving and organisational abilities.

Requirements

To be successful in this role, you will need to possess:

  • Recent graduate or 2+ years of experience in customer solutions, preferably in tech or healthcare
  • Strong communication skills, both written and verbal
  • Familiarity with CRM systems and support platforms
What We Offer

We offer a dynamic work environment where you can thrive and grow professionally. Some of the benefits include:

  • Flexible work arrangement with possibility of hybrid work in the future
  • Ongoing learning and development opportunities
  • The chance to create a global impact as part of a leading healthtech startup

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