Real Estate Title Services Professional

2 days ago

Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱900,000 - ₱1,200,000
About the Position

We are seeking a detail-oriented and customer-focused individual with knowledge of real estate title processes to serve as our primary point of contact for clients.

Key Responsibilities
  • Act as the first point of contact for clients, agents, lenders, and other stakeholders regarding title related inquiries.
  • Review, interpret, and explain title commitments, reports, and related documents in a client-friendly manner.
  • Coordinate with internal teams to resolve title issues and ensure timely closings.
  • Maintain accurate records of client interactions and transaction progress.
  • Provide regular updates to clients on the status of their files, proactively addressing questions or concerns.
Requirements
  • Education: A high school diploma is required; an associate or bachelor's degree in business, real estate, or a related field is preferred.
  • Experience: Minimum 1–2 years in customer service, preferably in real estate, mortgage, or title insurance.
  • Skills: Strong communication and interpersonal skills; detail-oriented with excellent organizational abilities; proficiency in Microsoft Office Suite and CRM systems.
  • Core Competencies: A customer-first mindset with a professional and empathetic approach; problem-solving and conflict resolution skills; adaptability to changing priorities and real estate market demands.
The Benefits

This role offers the opportunity to work in a dynamic environment, develop your skills, and grow professionally.

What We Offer
  • A competitive compensation package.
  • Ongoing training and development opportunities.
  • A supportive team environment.

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