Customer Service Representative for Orbit Teleservices Pasig-Ortigas

7 days ago


Pasig, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full time

We are seeking highly motivated and customer-focused individuals to fill Call Center Agent positions at Orbit Teleservices Pasig-Ortigas.

Overview

The successful candidate will be responsible for providing exceptional customer service, addressing inquiries, and resolving issues in a timely manner. The ideal candidate is an effective communicator with strong listening skills, empathy, and patience when dealing with challenging or irate customers.

About the Job:

  • Identify and assess customer needs, inquiries, or concerns and provide accurate solutions using scripts and procedures.
  • Maintain a high level of professionalism, empathy, and patience when dealing with difficult customers.
Requirements

To succeed in this role, you should have:

  • Amenability for Face-to-Face Interviews
  • Ability to work on-site
  • Flexibility to work rotating shifts (morning, mid, & night shifts)
  • Filipino citizenship or relevant residence status
  • At least High school Graduate
  • 18 years old and above
  • Conversant/Basic English language skills
Salary and Benefits

The estimated annual salary for this position is approximately PHP 250,000 - PHP 350,000, depending on experience and qualifications.



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