Customer Service Representative for Orbit Teleservices Pasig-Ortigas
7 days ago
We are seeking highly motivated and customer-focused individuals to fill Call Center Agent positions at Orbit Teleservices Pasig-Ortigas.
OverviewThe successful candidate will be responsible for providing exceptional customer service, addressing inquiries, and resolving issues in a timely manner. The ideal candidate is an effective communicator with strong listening skills, empathy, and patience when dealing with challenging or irate customers.
About the Job:
- Identify and assess customer needs, inquiries, or concerns and provide accurate solutions using scripts and procedures.
- Maintain a high level of professionalism, empathy, and patience when dealing with difficult customers.
To succeed in this role, you should have:
- Amenability for Face-to-Face Interviews
- Ability to work on-site
- Flexibility to work rotating shifts (morning, mid, & night shifts)
- Filipino citizenship or relevant residence status
- At least High school Graduate
- 18 years old and above
- Conversant/Basic English language skills
The estimated annual salary for this position is approximately PHP 250,000 - PHP 350,000, depending on experience and qualifications.
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