Customer Service Representative Opportunity in Pasig
1 week ago
We are seeking a Customer Service Representative to join our team at Neksjob in Pasig. As a key member of our customer-facing team, you will play a vital role in ensuring exceptional customer satisfaction.
Job SummaryThe Customer Service Representative will be responsible for handling large volumes of customer calls, providing accurate and timely assistance, and ensuring that customer queries are resolved efficiently.
Key Responsibilities:- Provide excellent customer service via phone, resolving customer queries and issues in a professional and courteous manner.
- Analyze customer concerns and respond accordingly, escalating complex issues to senior team members when necessary.
- Stay up-to-date with company policies, procedures, and products to provide accurate information to customers.
- High School Graduate (old curriculum) or Senior High School Graduate (new curriculum).
- Good communication and comprehension skills, with the ability to articulate complex information in a clear and concise manner.
- Amenable to working on-site.
Neksjob offers a competitive salary of up to 21,000 PHP per month, along with exciting performance bonuses and account-specific allowances. You'll also enjoy comprehensive healthcare benefits and career advancement opportunities within the company.
In addition to a stimulating work environment, we promote a culture of continuous learning and growth, empowering our employees to develop their skills and reach their full potential.
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