Customer Care Agent Cebu Site

1 month ago


Cebu City, Central Visayas, Philippines Neksjob Full time

We are seeking a skilled Customer Care Agent to join our team at our Cebu site.

Key Responsibilities:
  • Respond to incoming calls from customers, addressing their inquiries and resolving issues in a timely manner.
  • Provide detailed information about our products and services, ensuring customer satisfaction and loyalty.
  • Troubleshoot problems and handle complaints effectively, escalating issues as necessary.

Why Choose Us?

  • Competitive salary of up to PHP 15,400 per month.
  • Exciting performance bonuses and account-specific allowances.
  • Career advancement opportunities, with potential for promotion within the company.
  • Comprehensive healthcare benefits for a secure and healthy work environment.

Qualifications:

  • A high school diploma (old curriculum) or senior high school diploma (new curriculum).
  • Excellent communication skills, with the ability to effectively interact with customers and colleagues.
  • Willingness to work onsite at our Cebu location.


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