Customer Service Representative at Cebu
2 months ago
We are seeking a skilled and enthusiastic Customer Service Agent to join our team in Cebu. The ideal candidate will have excellent communication skills and a high level of customer service orientation.
- Respond to incoming calls and emails from customers
- Answer questions and resolve customer inquiries
- Troubleshoot problems and provide solutions
- Handle customer complaints and concerns
To be considered for this role, you must have:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Experience in customer service, preferably in a BPO environment
- A reliable internet connection with a minimum speed of 30 Mbps
We offer a competitive salary and a range of benefits, including:
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities
- Promotion opportunities within the company
- Comprehensive healthcare benefits
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