Learning Support Professional
2 weeks ago
As a Learning Support Professional, you will play a vital part in our organization's mission to provide exceptional educational support. This role involves coordinating instructors, tracking student progress, and delivering top-notch customer service.
This is a fully remote position that requires excellent English communication skills. You will be responsible for actively supporting our operations team, providing academic services to students and their families, and maintaining our operating standards.
Main Responsibilities- Coordinate instructors to ensure seamless program delivery.
- Monitor student progress to identify areas for improvement.
- Provide virtual administrative support to the operations team.
- Manage class schedules to optimize efficiency and usage targets.
- Deliver high-quality customer service to students, parents, and partners.
- Time management and planning skills are essential for this role.
- Ability to prioritize tasks and manage multiple responsibilities.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office and Google applications.
- Bachelor's Degree required, with 2-3 years of progressive career growth.
- Fully Remote Work Environment.
- Paid Time Off (PTO).
- Ongoing Professional Development Opportunities.
- Associate.
- Full-time.
- Customer Service.
- Education.
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