
Chief Data Operations Specialist
1 day ago
Data Platform Support Role
The position of Chief Data Operations Specialist is a crucial one, responsible for ensuring the reliability, performance, and cost-effectiveness of platforms like Snowflake, Looker, Alteryx, Power BI, and others. This role plays a pivotal part in maintaining data integrity and operational efficiency across cloud and SaaS environments.
Key Responsibilities:- Perform application administration tasks, including installations, connectivity, configuration, upgrades, and patching across cloud and SaaS platforms.
- Monitor platform health, track service level agreements, and resolve issues in collaboration with senior team members.
- Support automation initiatives to reduce manual effort and enable shift-left operational models.
- Document processes, create knowledge base articles, and develop self-service capabilities for internal users.
- Contribute to cost optimization efforts, performance tuning, audit activities, and disaster recovery testing.
- Collaborate with security, infrastructure, and governance teams to ensure compliance and reliability.
- Bachelor's degree in IT, Computer Science, MIS, or equivalent experience.
- At least 2 years of relevant IT experience.
- Familiarity with cloud technologies such as AWS, Azure, or GCP.
- Basic scripting skills (Python preferred).
- Hands-on experience with Windows and Linux operating systems.
- Strong problem-solving skills and willingness to work across multiple technical domains.
Ciena values diversity and does not tolerate any form of discrimination. The company is an Equal Opportunity Employer, including disability and protected veteran status.
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