Advanced ServiceNow Solutions Expert

20 hours ago

Cavite City, Calabarzon, Philippines beBeeServiceNow Full time $60,000 - $90,000
Job Opportunity

We are seeking a highly skilled ServiceNow Solutions Architect to join our team. As a full-time opportunity, candidates must be willing to work in US-based time zones.

Key Responsibilities
  • Design and implement ServiceNow solutions that meet specific business needs.
  • Customize ServiceNow applications using JavaScript and other relevant technologies.
  • Integrate ServiceNow with other enterprise systems and third-party applications using APIs and web services.
  • Lead and manage ServiceNow implementation projects ensuring they are delivered on time and within scope.
  • Collaborate with clients to gather requirements and provide technical consulting.
  • Offer ongoing support and troubleshooting for ServiceNow applications and integrations.
  • Create and maintain comprehensive technical documentation including design specifications and user guides.
Requirements
  • Minimum of 3-5 years of experience working with the ServiceNow platform.
  • Proven experience in designing and implementing ServiceNow solutions.
  • Proficiency in JavaScript and other web development technologies.
  • Strong understanding of ServiceNow architecture and data model.
  • Experience with ServiceNow integration methods including REST and SOAP APIs.
  • Knowledge of ITIL processes and best practices.
  • Bachelor's degree in computer science or a related field.
Preferred Qualifications
  • Experience with Customer Service Management and CCaaS.
  • Experience with CTI and IVR integrations.
  • Experience with Agile/Scrum methodologies.
  • Familiarity with additional ServiceNow products and modules.
  • Knowledge of cloud platforms and technologies.

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