Restaurant IT Operations Specialist

7 days ago

Tanauan, Calabarzon, Philippines beBeeTechnical Full time ₱1,800,000 - ₱2,500,000
Job Overview:

The IT Support Specialist will play a crucial role in ensuring seamless IT system functioning across multiple restaurant venues. This position demands a high level of technical expertise and effective communication skills to deliver exceptional support services.

This individual will work remotely to troubleshoot and resolve various IT issues, including POS errors, printer malfunctions, and online reservation system connectivity problems. They will also be responsible for maintaining and updating menus, item settings, modifiers, and other essential systems.

  • Provide real-time IT support to restaurant teams during business hours, including evenings and weekends.

This is an excellent opportunity for problem-solvers who thrive in fast-paced environments and enjoy supporting hospitality teams.

Key Responsibilities:
  • Diagnose and resolve complex IT issues related to POS systems, printers, and online platforms.
  • Develop and implement strategies to improve IT system efficiency and minimize downtime.

Strong communication and interpersonal skills are essential to provide patient and clear support to non-technical users. The ideal candidate should possess strong organizational skills and the ability to manage multiple tasks independently.

Requirements:
  • Basic networking knowledge (router/modem setup, IP configuration, DHCP/static IPs).
  • Experience with hospitality technology platforms, including POS and online booking systems.
  • Proficiency with remote support tools such as TeamViewer.
Benefits:
  • Opportunity to work with a dynamic team in a fast-paced environment.
  • Professional development and growth opportunities.
  • Flexible working arrangements.
Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Highly organized and capable of managing multiple tasks independently.
  • Ability to work effectively in a team environment.

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