Implementation Expert

6 days ago

Makati City, National Capital Region, Philippines beBeeImplementation Full time ₱6,000 - ₱8,000

The role of Implementation Specialist is pivotal in the onboarding process of SOCi customers.

Key responsibilities include providing software training and support, coaching clients throughout the implementation phase, and recommending value-added services.

As part of this team, you will participate in all phases of onboarding activities for SaaS customers, ensuring they get the most out of our platform.

You will lead project engagements, gathering requirements, designing solutions, customizing accounts, and providing phone and email support.

This role demands strategic thinking, strong communication skills, and technical expertise to hold high-level conversations and provide daily support to users.

Your success will be measured by your ability to develop strong relationships with customers, understand their business goals, and execute against a defined schedule.

We are seeking a professional who can manage a portfolio of onboarding projects, drive long-term customer success, and demonstrate the value of the SOCi platform.

  • Familiarity with social media management and reputation marketing
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

This opportunity offers a challenging and rewarding experience for those passionate about delivering exceptional customer experiences.

We look forward to hearing from talented professionals who share our commitment to excellence.

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