Canada Implementation Time Configuration Associate Implementation Consultant
5 days ago
Provides configuration services for Time & Labor Management defined processes and workflow, tools and deliverables to design solutions for various project tasks resulting in high quality deliverables.
Uses analytical skills to evaluate delivered configuration documentation to ensure solution is feasible and adheres to best practices.
Understands products, tools and processes to enable basic troubleshooting and/or error resolution when required.
Good eTime knowledge and understanding of the impact of individual items on the overall eTime setup for the client.
Managing various accounts from project inititation to close by supporting the Project Team members through all phases of implementation.
Uses analytical skills to evaluate delivered configuration documentation to insure solution is feasible and adheres to best practices.
Possesses advanced knowledge of ADP HCM products and builds test scenarios to test configuration
Uses excellent communication and facilitation skills to advise and influence Implementation teams or Client.
Possesses basic technical knowledge of automation tools to be able to build automation around configuration of web based applications and for automated Testing.
Flexibility to work in different time zones and take on new assignments.
Acts as a collaborative member of the ADP project team and is able to build trusting relationship with peers, partners and leadership.
Driven to expand QualificationsREQUIREMENTS
Candidate must possess at least High School Diploma, Vocational Diploma/Short Court Coursed Certificate, Bachelors Degree, any field
Candidate must have at least 1 year of experience working in a client service/ Business Analyst environment
Excellent verbal and written communications skills
Excellent Service Orientation skills, analytical skills, negotiation skills and expert problem solving skills
Experience in managing coordination with internal stakeholders (Client side) and customer (Consumer side) transaction
Excellent analytical skills and time management skills
PREFERRED QUALIFICATIONS
Project management and involvement in a continuous improvement initiative is preferred
Understanding Time & Labor exposure is a plus
Working knowledge of MS Office, web-based databases and resources and other applications is a must
Experience in managing Projects from start to completion
Ability to utilize Planning and Organizing skills to drive timely and quality results on projects
Proven ability to maintain focus and work effectively with multiple requirements
More than 1 year of experience working in a client service/ Business Analyst environment
Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level
Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
Proficient in the latest web technologies and working knowledge of various operating systems
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