Client Relationship Manager
5 days ago
We are seeking a skilled Restaurant Partnerships Specialist to join our team at foodpanda.
About the Role- Manage and strengthen relationships with 20-30 key restaurant partner chains.
- Renegotiate contract terms, including commission rates and minimum basket sizes, with restaurant managers.
- Encourage partner restaurants to implement backlinks on their websites and/or splash pages to increase online orders.
- Optimize CRM systems to streamline operations and improve aftersales processes.
- Select top-performing partner restaurants for inclusion in the corporate menu booklet and monitor order growth and customer satisfaction.
- Negotiate exclusive deals with high-potential partners to boost orders while maintaining relationship quality.
Key Skills and Qualifications
- Bachelor's degree graduate.
- Preferably 1-3 years of experience in lead or account management, preferably in the food and beverages industry.
- A local candidate is highly preferred (for Davao roles).
- Strong interpersonal and communication skills, along with negotiation abilities.
- Demonstrated ability to contact top-tier local restaurants and convince them to collaborate.
- Endurance and perseverance in following up with partner restaurants.
- Pleasant personality, high level of enthusiasm, and commitment.
- Ability to work structured and efficiently organize communication processes with partners.
- Team player with self-motivation and independence.
- Keen interest in building client relationships.
- Required language(s): English and Filipino.
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