Community Outreach Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeEngagement Full time $70,000 - $105,000
Community Engagement Expert

The primary objective of this role is to foster a thriving community by crafting and implementing effective communication strategies.

Key Responsibilities:
  • Develop and execute engagement plans that drive member participation.
  • Collaborate with cross-functional teams to ensure seamless communication and achieve business objectives.
  • Establish and manage community expectations, elevating the overall experience.
  • Analyze community trends and propose data-driven solutions to improve engagement.
  • Design and deliver presentations on community insights to internal and external stakeholders.
  • Implement strategies for building and maintaining a large, engaged community.
  • Partner with cross-functional teams to identify and manage goals.
  • Onboard new members and oversee community engagement processes.
  • Monitor key performance indicators (KPIs) and plan satisfaction surveys.
  • Review and optimize delivery communication workflows.
Requirements:
  • Exceptional communication skills, both verbal and written.
  • Strong interpersonal and relationship-building abilities.
  • Ability to work under pressure, meeting deadlines and ambitious goals.
  • Demonstrated analytical and problem-solving skills.
  • Proficiency in online platform development, requirement collection, and testing.
  • Capacity to work independently and proactively.
  • Established competency in business applications and collaboration tools.
Preferred Qualifications:
  • Proven customer service experience.
  • Fluency in a language other than English.

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