
Technical Solutions Expert
1 week ago
Job Title
We are seeking a Technical Solutions Expert to join our team. In this role, you will be responsible for providing technical expertise to our sales and customer success teams, as well as designing and presenting solutions that meet the needs of our customers.
About UsWe are a leading provider of educational technology solutions. Our mission is to ensure the integrity of global education and improve learning outcomes. We believe in putting educators and learners at the center of everything we do.
Responsibilities:- Provide technical expertise to sales and customer success teams.
- Design and present solutions that meet the needs of our customers.
- Stay up-to-date on best practices and product knowledge, sharing insights with internal teams.
- Bachelor's or Master's degree in a relevant field.
- 2-4 years of experience in a technical customer-facing role.
- Strong understanding of our product suite, including front-end and back-end functionality.
- Remote-first culture.
- Healthcare coverage.
- Education reimbursement.
- Competitive paid time off.
- Self-care days.
- National holidays.
- CUSTOMER CENTRICITY - We put educators and learners at the center of everything we do.
- PASSION FOR LEARNING - We seek out teammates who are constantly learning and growing.
- INTEGRITY - We believe integrity is the heartbeat of our organization.
- ACTION AND OWNERSHIP - We empower teammates to make decisions.
- ONE TEAM - We strive to break down silos and collaborate effectively.
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