
NetSuite Solutions Expert
1 week ago
This position is critical to delivering customized NetSuite solutions that meet clients' needs and goals.
The ideal candidate will collaborate closely with new and existing clients to optimize their NetSuite environments, ensuring seamless integrations, accurate data, and ongoing system enhancements.
- Main Responsibilities:
- Analyze business requirements and translate them into tailored NetSuite solutions that align with clients' objectives.
- Lead NetSuite integration projects, working with external partners such as Celigo, EDI providers, 3PLs, and other third-party solutions.
- Support NetSuite project recovery efforts, stabilizing and optimizing existing NetSuite environments.
- Ensure data governance, integrity, and security by managing customizations, workflows, and scheduled scripts.
- Configure and manage API connections and system integrations to ensure smooth data flow.
- Develop customized reports, dashboards, KPIs, and saved searches for actionable business insights.
- Manage NetSuite upgrades, test new features, and roll out updates to client environments.
- Ongoing Client Support:
- Serve as the primary NetSuite expert and point of contact for managed services clients.
- Monitor and maintain client NetSuite environments, proactively identifying and resolving issues.
- Oversee post-implementation optimization, including troubleshooting, performance tuning, and automation.
- Provide ongoing training, best practices, and user adoption strategies to enhance client efficiency.
- Coordinate with internal and client teams to prioritize and execute NetSuite enhancements.
- Maintain clear documentation of client configurations, process changes, and issue resolutions.
- Business Process Documentation and Case Study Writing:
- Develop and maintain detailed business process documentation, including SOPs, workflows, and integration touchpoints.
- Document client success stories and case studies to showcase measurable impact and company expertise.
- Assist in creating whitepapers, best practice guides, and training materials to support client learning.
The ideal candidate should possess strong analytical skills, with the ability to assess client business needs, translate requirements into tailored NetSuite solutions, and communicate effectively with both technical and non-technical stakeholders.
A minimum of five years of experience in ERP consulting, NetSuite administration, or managed services roles is required, along with NetSuite certifications and experience integrating NetSuite with third-party solutions.
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