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Support Specialist

2 weeks ago

Davao City, Davao, Philippines beBeeCustomer Full time ₱3,000 - ₱5,200
Job Title:

Support Specialist



About the Role:

We are seeking a skilled and professional Support Specialist to deliver exceptional customer support and service. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and demonstrate a high level of professionalism.



Main Responsibilities:
  • Provide top-notch customer support through various communication channels, including phone, email, and live chat.
  • Respond promptly to customer inquiries, addressing their concerns and resolving issues in a timely manner.
  • Maintain accurate records of customer interactions, transactions, and feedback.
  • Collaborate with colleagues to ensure seamless teamwork and efficient problem-solving.
  • Continuously develop knowledge of our products and services to provide informed assistance to customers.


Requirements:
  • High school graduate or equivalent
  • Excellent English communication and interaction skills
  • Able to work in a team environment
  • Flexible and adaptable