Learning and Development Professional

5 days ago

Manila, National Capital Region, Philippines beBeeDevelopment Full time

Job Title: Learning and Development Professional

About the Role

This is a unique opportunity to join our team as a Learning and Development Professional. As a key member of our organization, you will be responsible for developing and executing learning initiatives that meet the most critical needs of our business.

The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to work collaboratively with cross-functional teams. You will also possess a passion for learning and development, with proven experience in managing training events and administering them in an LMS.

Key Responsibilities

  • Act as a subject matter expert and advisor in managing users, workflows, and functionality, working closely with the HR Operations team on integration with the HR information system (HRIS)

  • Manage work instructions by ensuring new processes and process changes are documented and properly executed by the team

  • Serve as central point of contact and first-level escalation for L&D related inquiries, advising on necessary course of action within your level of expertise

  • Effective management of team mailbox, triaging, and ensuring tickets are addressed in a timely manner and closely monitor and close aging requests

  • Be involved in discussions with HR Operations and HRIS regarding the development and improvement of new processes, ensuring alignment to HRSS L&D processes

  • Conducts training to onboard joiners, upskilling of team members

  • Participate in the element of metrics monitoring and reporting, with a focus on analyzing the impact of team performance and outcomes

  • Collaborate with other functions on process alignment and improvement

  • Handles escalation, identify possible issues, and propose recommendation

Requirements

  • Bachelor's degree graduate

  • Strong attention to detail and clear passion for learning and has proven experience operating in a dedicated L&D role

  • Proficient in Microsoft Office Word and Excel

  • Excellent communication skills, both written and oral in English

  • Exceptional determination, self-motivation, and interpersonal skills and resolve

  • Team Player and demonstrates professional, sound judgment; can think critically, objectively, and strategically

  • Excellent organisational and project management skills

What We Offer

We offer a dynamic and collaborative work environment, opportunities for growth and development, and a competitive compensation package.

Location & Reporting

This role is based in Manila and reports to the HROD Manager.

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