Learning Experience Innovator

2 days ago

Manila, National Capital Region, Philippines beBeeInstructionalDesigner Full time ₱450,000 - ₱900,000
Job Overview

This is a Work From Home & Night Shift role.

The Instructional Design team produces effective, engaging, and innovative programs to support internal operations business segments. As a member of this team, you will partner to determine and propose performance improvement solutions, including training or other activities to ensure learning transfer occurs and performance gaps are met. We conduct needs assessments and skills analysis for the business functions we support. Based on the analysis, we design and develop training and performance-support solutions.

As an Instructional Designer, your primary goal is to ensure learning transfer occurs and to successfully address performance gaps. You will apply various design and learning strategies, with emphasis on virtual, self-paced, and instructor led learning. You will also use creative strategies including web-based tutorials, documented procedures, audio and video vignettes, instructor-led materials, and simulations using various technology tools.

Responsibilities:

  • Apply flexible approaches to curriculum design, re-design, and development.
  • Participate in the planning, development, and evaluation of learning programs from new hire materials to ongoing learning and professional development of our operations' learner audiences.
  • Contribute innovative design ideas and solutions aligned to improving the learner experience.
  • Define learning objectives.
  • Accept responsibilities as needed in defining process and standards.
  • Build and maintain productive and collaborative relationships with peers and others in Learning Solutions.
  • Partner with business partners to meet their expectations while offering inventive ideas and concepts that achieve better results.
  • Perform analysis to make meaningful design solutions that drive improvement in core performance metrics, including Learner NPS, attrition, etc.
  • Seek opportunities to learn and implement diverse, equitable, and inclusive solutions into training content.
  • Create training content that cultivates inclusive and positive learning experiences.

Qualifications:

  • Bachelor's degree or 1-year equivalent work experience.
  • At least 1 yr+ ID experience in a corporate/BPO setting.
  • Proven ability to produce quality results using iterative development models and tools.
  • Knowledge of adult learning principles and needs assessment techniques.
  • Skill in eliciting and using knowledge and information from subject matter experts to support and/or enhance learning.
  • Experience in conducting learning analysis.
  • Experience in creating immersive learning concepts.
  • Experience with Articulate Storyline, Rise, Camtasia, or equivalent online learning development tools.
  • Proficient computer skills including Microsoft 365 products (Word, PowerPoint, Teams, etc.).
  • Experience with incorporating multiple media elements into learning programs including audio, video, animation, simulation, and graphics.

Additional Skills:

  • Strong analytical skills, attention to detail, problem-solving and fact-based decision making abilities.
  • Strong time management, planning skills and working on multiple projects at a time.
  • Group facilitation and presentation skills.
  • Ability to comprehend complex topics /specialized information and simplify for learner.
  • Knowledge of how formal and informal learning experiences influence and/or support individual and group development.
  • Knowledge of methods and techniques for defining learning and behavioral outcome statements.
  • Skill in designing blueprints, schematics, and/or other visual representations of learning and development solutions.

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