Strategic Healthcare Operations Manager

11 hours ago


Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

About the Role:

We are seeking a skilled Healthcare Operations Manager to join our team at Best Careers and Opportunities.

This is a challenging opportunity for an experienced professional looking to take their career to the next level. As a Healthcare Operations Manager, you will be responsible for delivering exceptional customer service and driving business growth in the healthcare domain.

Key Responsibilities:

  • Develop and implement strategies to ensure customer satisfaction and retention.
  • Manage account EBITDA and P&L margins, ensuring optimal financial performance.
  • Liaise with process heads to meet customer expectations and targets.
  • Identify and mitigate risks, adjusting strategies as needed to drive business success.
  • Plan and strategize transformation initiatives to meet customer expectations.

Requirements:

  • 12+ years of experience in customer service, with a minimum 5-6 years in the healthcare domain.
  • Exceptional leadership and mentorship abilities, with a focus on developing high-performing teams.
  • Proven ability to develop and implement process enhancements, including technology and performance improvements.
  • Superior communication, presentation, and interpersonal skills.
  • Effective client management and decision-making skills.
  • Demonstrated ability to set goals and drive objectives, with a results-driven approach.

About Us:

At Best Careers and Opportunities, we are committed to providing best-in-class customer support services. We offer a dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.



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