Customer Relationship Builder

13 hours ago

Pasay, National Capital Region, Philippines beBeeAccount Full time ₱1,440,000 - ₱1,680,000
About the Job

We are seeking a skilled Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients.

Job Description
  • You will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded.
  • You will oversee client accounts, manage day-to-day communications, and coordinate with internal teams to deliver outstanding service.
Key Responsibilities:
  1. Cold calling to proactively pursue new prospects to grow the customer base
  2. Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts
  3. Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities
  4. Meet all sales objectives and handle all aspects of completing a sale including paperwork
  5. Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports
  6. Resolve customers' complaints by investigating problems, developing solutions, and making recommendations
  7. Managing and understand each customer's needs to build strong long-term relationships
  8. Maintain long-term relationship with customers
  9. Consistent communication with long-term customers
  10. Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting)
  11. Coordinating in-store sales training with vendors and customers
  12. Attend vendor training to increase product knowledge
  13. Deliver ongoing exceptional customer service with your accounts
Requirements:
  • Minimum 2- 3 years of sales, account management, and customer service experience
  • Excellent written, verbal, and interpersonal communication skills in English (C1 Level)
  • Ability to communicate and hold a conversation with decision-makers
  • Preferably from a wholesale distribution, retail, and/or manufacturing background (with over 1000 sku's)
  • Experience with Business-to-Business sales; Retail sales experience is plus
  • Capacity to sell wholesale physical products
  • Proven track record of cold calling to acquire new business
  • Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients
  • Extremely well organized and detailed oriented with excellent time management in a fast-paced work environment
  • Ability to develop in-depth knowledge about products and markets
  • Proficient in Microsoft Office
  • The candidate must be amenable to use Teramind
Benefits
  • A fully remote position with flexibility to manage your own schedule
  • Opportunities to work with a diverse range of clients
  • A supportive team environment focused on growth and development

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