Excellent Customer Service Opportunities
2 days ago
We are seeking a skilled Customer Service Representative to join our team.
The ideal candidate will be responsible for providing exceptional customer service and support in a fast-paced environment.
Key Responsibilities:
- Answer inbound phone calls and respond to customer inquiries.
- Provide resolution on the first interaction with the caller, ensuring high levels of customer satisfaction.
- Collect and gather all necessary information for clinical review.
- Cross-train with other communication platforms (outbound calls, chats, emails) as needed.
Requirements:
- 3 years experience in a Call Center/Customer Service environment.
- Healthcare experience is a plus.
- Exceptional customer service skills, active listening, and verbal/communication skills.
- Ability to work in a fast-paced environment, adaptability, and accountability.
Benefits:
- Monthly Company Bonus Program.
- Paid Vacation Leave.
- Holiday Bonus.
Home Office Requirements:
- Stable internet connection with at least 50 Mbps postpaid speed.
- Computer (at least 16GB RAM and Intel i5 core processor equivalent or higher).
- Noise Cancelling Headset.
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