Operations Coordinator

4 days ago


Cebu City, Central Visayas, Philippines HEQS Group Full time
Job Description

We are seeking a highly organized and detail-oriented Operations Assistant to join our team at HEQS Group.

Key Responsibilities:
  • Schedule delivery and confirm with delivery time frame and route.
  • Track driver and coordinate with the client for any variance and audit product delivery and service provided.
  • Ensure efficient and timely delivery of products or services.
  • Paperwork audit and warranty claim follow-up.

Collaboration and Communication Skills:

  • Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations.
  • Assist with the implementation of new policies and procedures to improve operations.
  • Maintain records of all business activities, including financial records, inventory, and customer data.
  • Develop and implement operational strategies to improve efficiency and productivity.
  • Collaborate with other team members to identify and resolve any issues or concerns.

Customer Service:

  • Respond to customer inquiries and complaints in a timely and professional manner.

Vendor Management:

  • Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules.

Additional Responsibilities:

  • Provide support to the operations manager and team as needed.
  • Other duties that may be assigned from time to time.

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