
Customer Support Ambassador
1 day ago
Job Title: Customer Service Representative
Location: EGBC, Antipolo
Schedule: Shifting Schedules
Employment Type: Full-Time
About the Role:
We are seeking skilled customer service representatives to join our team. As a customer service representative, you will be responsible for providing timely, accurate, and professional assistance to customers from international markets.
Key Responsibilities:
• Answer inbound calls and assist customers with their online shopping experience
• Respond to inquiries about products, help with order placements, and address issues such as order delays, returns, or refunds
• Document all customer interactions in the system accurately and professionally
• Act as a liaison between the customer and third parties such as freight carriers or manufacturers when needed
Requirements:
• Bachelor's degree in any field
• At least six months of call center experience
• A minimum of one year in a customer service role is required, with retail experience considered an advantage
• Experience handling international accounts is essential
• Strong English communication skills, particularly in speaking
• Flexibility to work on shifting schedules
Benefits:
This position offers more than just a job—it's an opportunity to build meaningful experience in customer support, e-commerce, and communication. You'll be working in a team that values quality, service, and performance. The role encourages learning, adaptability, and collaboration, making it an ideal stepping stone for those looking to grow in the customer service or business operations space.
What We're Looking For:
We are looking for individuals who can provide exceptional customer service and communicate effectively with customers. If you have a passion for helping others, solving problems, and working in a fast-paced environment, this role is a strong fit for you.
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