Bilingual Customer Support Specialist

2 days ago

Antipolo City, Calabarzon, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000
Job Description">

The ideal candidate will have a minimum of 1-2 years of experience in customer service, with a proven track record of delivering exceptional results.

They will be responsible for handling customer queries and issues through voice and non-voice transactions, demonstrating attentive listening and effective communication skills to ensure customer satisfaction.

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Responsibilities include:

  • Identify and assess customer needs by actively listening and asking relevant questions, following established processes and guidelines to provide accurate and timely resolutions.
  • Maintain necessary documentation of each interaction with customers, ensuring accurate recording of details, actions taken, and resolutions provided.
">Required Skills and Qualifications">
  • Should have completed at least 2 years of college or equivalent qualification.
  • Willing to work in Antipolo City and able to work remotely.
  • Flexibility to work business hours and availability during weekends and holidays as per business needs.
  • At least 6 months of professional customer support experience.
  • Sound knowledge of telephone etiquette.
">Benefits">

We offer a dynamic and supportive work environment that encourages growth and development. Our team is passionate about delivering exceptional customer experiences, and we are committed to helping our employees achieve their full potential.

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As a valued member of our team, you will enjoy benefits such as competitive salary, opportunities for career advancement, and a comprehensive training program.

">How to Apply">

To apply for this exciting opportunity, please submit your application form below.

Attach your resume and any other relevant documents to support your application.

Thank you for considering this role.

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