Dedicated Customer Service Professional
1 day ago
We are seeking a dedicated and professional Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries and providing exceptional service.
Key Responsibilities- Handle customer calls in a professional and efficient manner.
- Resolve customer issues through effective problem-solving.
- Research and retrieve information to support customer needs.
- Document interactions and process claims accurately.
- Guide customers through options to find the best solutions.
- Follow scripts, policies, and procedures while using available resources.
- Protect customer privacy and handle sensitive information appropriately.
- Must be 18 years or older.
- High school diploma or equivalent.
- Previous call center experience.
- Work from home experience.
- Strong command of the English language.
- Typing speed of 20+ WPM.
- High-speed internet connection.
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Familiarity with Windows operating systems.
- Skilled in troubleshooting and follow-up.
- Able to multitask and self-manage effectively.
- Excellent interpersonal skills.
This is an exciting opportunity to contribute to high-impact projects and work with a diverse portfolio of clients. You will have the chance to develop your skills and knowledge in a dynamic and supportive environment.
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Customer Service Professional
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