Dedicated Customer Service Specialist

2 days ago

Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱35 - ₱50
Job Description

As a dedicated professional, you will provide top-notch service to our valued customers.

Responsibilities include handling incoming and outgoing calls, addressing customer concerns promptly and effectively, cultivating enduring relationships with customer accounts through transparent dialogue, striving for customer satisfaction in every interaction, maintaining thorough records of customer engagements, updating customer accounts, and organizing documentation.

  • • Handle both incoming and outgoing calls.
  • • Address customer concerns promptly and effectively.
  • • Cultivate enduring relationships and foster trust with customer accounts through transparent dialogue.
  • • Strive for customer satisfaction in every interaction.
  • • Maintain thorough records of customer engagements, update customer accounts, and organize documentation.
Required Skills and Qualifications

The ideal candidate will possess exceptional phone, email, and instant messaging communication proficiencies, strong organizational and time management competencies, technological adeptness, and proficiency in contemporary tools such as desktop sharing, cloud services, CRM, and VoIP.

  • • Proficient English communication abilities, achieving at least a B2 proficiency level.
  • • Exceptional phone, email, and instant messaging communication proficiencies.
  • • Strong organizational and time management competencies.
  • • Technologically adept and well-versed in contemporary tools such as desktop sharing, cloud services, CRM, and VoIP.
Benefits

We offer a comprehensive benefits package including Comprehensive Health Insurance Coverage (HMO), Performance-Based Incentive Programs, Embracing and Inclusive Workplace Culture, Continuous Upskilling and Development Opportunities, Full Work-From-Home Arrangement, Dedicated and Supportive Team Environment, Pathways for Professional Advancement, and Engaging and Enjoyable Work Atmosphere.

  • • Comprehensive Health Insurance Coverage (HMO)
  • • Performance-Based Incentive Programs
  • • Embracing and Inclusive Workplace Culture
  • • Continuous Upskilling and Development Opportunities
  • • Full Work-From-Home Arrangement
  • • Dedicated and Supportive Team Environment
  • • Pathways for Professional Advancement
  • • Engaging and Enjoyable Work Atmosphere

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