Disaster Response Agent

2 days ago

Baguio City, Cordillera, Philippines beBeeRelief Full time $25,000 - $35,000
Job Overview

We are seeking skilled individuals to work as disaster relief agents in a professional office environment. This temporary, remote position is contingent on hurricane disaster relief needs.

Responsibilities:
  • Assist customers with service inquiries.
  • Learn common requests and solutions.
  • Improve the customer's experience.
  • Utilize our service techniques and systems.
  • Escalate customer dissatisfaction to proper channels.
Requirements:
  • Must be 18 years of age or older.
  • High school diploma or equivalent.
  • Excellent organizational, written, and oral communication skills.
  • The ability to type swiftly and accurately (20+ words a minute).
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
  • Basic understanding of Windows operating systems.
  • Highly reliable with the ability to maintain regular attendance and punctuality.
  • The ability to evaluate, troubleshoot, and follow up on customer issues.
  • An aptitude for conflict resolution, problem solving, and negotiation.
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious).
  • Ability to multi-task, stay focused, and self-manage.
  • Strong team orientation and customer focus.
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent.
  • Excellent interpersonal skills and the ability to build relationships with your team and customers.
Compensation and Benefits:
  • HMO plus dependent and dental coverage.
  • Free meal during training.
  • Career growth and learning.
  • Allowances (Rice, Clothing, Laundry, Meal).
  • Performance and loyalty bonuses.
  • Frequent disinfection, fogging of workplace.
  • Opportunities for growth and promotion.
  • Employee shuttle services.
  • Company retreats and off-site events.
  • Plus, more in-office rewards, raffles, recognition gifts, and treats.
Why Choose Us?

We offer a dynamic and inclusive work environment that fosters growth and development. Our team members enjoy a range of benefits and incentives that support their well-being and career advancement.

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