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Phone Support Specialist

3 weeks ago

Manila, National Capital Region, Philippines Trabaho Hanap PH Full time
Job Overview

We are seeking a skilled Phone Support Specialist to join our team. As a Phone Support Specialist, you will provide technical assistance and support to customers via phone, resolving issues and answering questions in a prompt and professional manner.

Duties and Responsibilities:
  • Provide technical support and guidance to customers via phone
  • Troubleshoot and resolve customer issues in a timely and efficient manner
  • Work collaboratively with internal teams to resolve complex customer issues
  • Document customer interactions and maintain accurate records

The ideal candidate will possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. If you are a detail-oriented and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply