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Phone Support Professional

2 weeks ago

Manila, National Capital Region, Philippines Cloudstaff Philippines Inc. Full time

Role Overview:

This Phone Support Professional role at Cloudstaff Philippines Inc. involves providing world-class customer service to our clients via phone calls, emails, and chats. The successful candidate will be enthusiastic, patient, and able to handle complex situations professionally.

About the Job:

  • Answer incoming client calls and respond to inquiries in a professional and timely manner.
  • Collaborate with team members and other departments to provide elite client service.

Qualifications:

  • 1-2 years of Customer Service experience.
  • Proficient with CRM systems, Google Suite, and cloud-based contact management software (Five9).

Perks & Benefits:

  • Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent.
  • Flexible leave credits which may be used for vacation, emergency and sick leaves.

About Our Culture:

We're passionate about creating a work environment that fosters your professional growth and overall well-being.