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Digital Health Care Coordinator

2 weeks ago

Manila, National Capital Region, Philippines zennya health Full time

Job Overview

We are seeking an Operations Specialist to join our team at Zennya Health. As an Operations Specialist, you will play a vital role in ensuring daily tasks run smoothly, improving workflows, and delivering exceptional customer interactions.

Responsibilities

  1. Customer Support: Resolve customer issues by identifying problems, researching solutions, and providing clear guidance.
  2. Documentation: Maintain detailed records of customer interactions and support documentation for upper management.
  3. Collaboration: Work with our tech team to evaluate system issues and recommend enhancements.
  4. Tech Support: Provide support to customers for technical issues related to our app, guiding them to successful resolutions.
  5. Process Improvement: Proactively identify opportunities to improve processes and suggest innovative solutions.

What We Offer

A dynamic, tech-focused environment where your ideas and feedback matter.

Opportunities for rapid career growth for those who demonstrate initiative and a passion for technology.

The chance to work with a forward-thinking team to build systems that directly impact our customers' experiences.