Operations Director

17 hours ago

Tarlac City, Central Luzon, Philippines beBeeOperations Full time ₱1,200,000 - ₱1,800,000

We are seeking a highly skilled Operations Director to oversee the resolution and documentation of issues, bugs, and SEVs across all projects.

Key Responsibilities:

  • Develop and implement performance management systems, onboarding processes, and support team managers to ensure timely feedback and coaching systems are in place.
  • Manage internal and external knowledge bases, collaborating with frontline teams.
  • Track bugs, SEVs, and issues within Asana, ensuring their documentation and remediation are complete.
  • Monitor task management across Asana for best practices, coach teams on new initiatives, and review metrics.
  • Assist in developing and implementing operational processes to enhance efficiency and productivity.

Requirements:

  • Proven experience in operations management, project management, or a related field.
  • Exceptional organizational skills with attention to detail.
  • Proficiency in data analysis tools and software, including Excel, basic SQL.
  • Excellent communication, collaboration, and problem-solving abilities.
  • Familiarity with issue tracking and remediation processes.

Benefits:

The successful candidate will have opportunities for growth and professional development, working with a dynamic team in a fast-paced environment.

What We Offer:

  • A competitive salary package
  • Ongoing training and professional development opportunities
  • A collaborative and supportive work environment

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