Resource Manager

3 days ago

Lipa City, Calabarzon, Philippines beBeeResource Full time $72,000 - $98,000

Job Title: Resource Manager

We are seeking a skilled Resource Manager to join our team. As a key member of our support department, you will be responsible for ensuring that our engineers are utilized to their full potential and that any issues related to scheduling and coordination of work are addressed.

This is a remote work-from-home position with growth potential in either a technical direction or management one. The ideal candidate will have strong organizational and time management skills, as well as the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Scheduling engineering calendars and tickets for a global support organization across several time zones.
  • Coordinating all IT resources to drive completion of tasks and ensure efficient resource utilization.
  • Coordinating scheduling of work with internal resources and client contacts.
  • Evaluating, prioritizing and assigning IT to support requests, following up where needed to ensure completion of outstanding items.

Requirements:

  • Strong Communication Skills: Ability to take possibly frustrated customer calls or difficult situations and find solutions that work for everyone involved.
  • Organizational and Time Management Skills: Strong ability to manage multiple tasks and prioritize responsibilities.
  • Attention to Detail: Strong attention to detail and ability to follow through on tasks.
  • Problem-Solving Skills: Strong decision-making and problem-solving skills to resolve complex issues.
  • Language Skills: English language skills sufficient for professional communication in a business environment.

Benefits:

We offer a competitive salary and comprehensive benefits package, including great perks to support your career development and well-being.

About Us:

We value ownership, execution, growth, intelligence, and camaraderie. We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, or other applicable characteristics.

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