
Service Delivery Associate
1 day ago
We are seeking a skilled Customer Service Representative to join our team.
Key Responsibilities- Respond to customer inquiries via email, phone, live chat, and/or social media.
- Assist customers with orders, shipping, product details, and returns.
Requirements:
- Excellent communication and problem-solving skills.
- At least 1 year of customer service experience.
- Proficiency in English (both written and verbal).
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus.
Technical Requirements:
- A personally owned PC or laptop with an i5 processor or equivalent.
- Minimum of 15 Mbps for both upload and download internet speed.
- Frequent performance-based increases.
- Comprehensive health and dental insurance.
- A permanent work-from-home setup for your convenience.
This role involves working as part of a team to deliver high-quality customer service. If you have the skills and passion to excel in this field, we encourage you to apply.
What We Offer- Opportunities for career advancement.
- Supportive work environment.
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