Account Management Associate

4 days ago


Taguig, National Capital Region, Philippines SUNTRUST PROPERTIES INC. Full time
Job Description

We are seeking an experienced Account Management Associate to join our team at SUNTRUST PROPERTIES INC.

Job Summary

This role is responsible for monitoring accounts, updating buyers on account status, and maintaining accurate ledgers and folders.

Main Responsibilities:
  • Monitor Accounts: Regularly review and update account information to ensure accuracy and completeness.
  • Update Buyers: Communicate account status and any changes or issues to buyers in a timely manner.
  • Maintain Ledgers and Folders: Ensure all buyer information is up-to-date and accurately recorded in the ledger and folder system.
Additional Responsibilities:
  • Resolve Issues: Investigate and resolve any product or service problems or complaints from buyers.
  • Review Accounts: Regularly review accounts to identify any discrepancies or issues that need attention.
  • Process Requests: Process requests from buyers for adjustments, refunds, or other changes to their accounts.

In this role, you will work closely with other departments to ensure seamless communication and effective issue resolution. If you have excellent organizational and communication skills, we encourage you to apply for this exciting opportunity.

$55,000 - $65,000 per year (estimated salary based on industry standards and location).



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