Accounting Software Technical Support Specialist
4 days ago
We are seeking a highly skilled and dedicated Accounting Software Technical Support Specialist to join our growing team at Mustard Seed Systems Corporation.
About the RoleThis is a challenging and rewarding opportunity for individuals who are passionate about providing exceptional customer service and technical support in accounting software solutions.
The successful candidate will be responsible for facilitating the implementation and support of accounting software, ensuring seamless integration with clients' business operations. Key responsibilities include:
- Facilitating the implementation and support of accounting software to enhance clients' business functionality and overall performance.
- Providing functional expertise, guidance, presentation, and instruction on products to clients.
- Acting as liaison with clients for troubleshooting, investigating, analyzing, and solving software problems and mapping client business requirements, processes, and objectives.
To succeed in this role, you should have:
- A degree in BS Accountancy, Financial Management, or any related field.
- Background in SAP, Oracle Netsuite, Quickbook, ABSS, Sage 50, Payroll, or any accounting software (a plus).
- Excellent communication skills, both written and verbal.
- Ability to work independently with minimal supervision.
- Strong organizational skills and multitasking abilities.
- Willingness to do fieldwork and travel (if required).
We offer a competitive compensation package that includes:
- An estimated salary of PHP 80,000 - 120,000 per month.
- 10 paid sick leave per year (pro-rated upon regularization).
- 10 paid vacation leave per year (pro-rated upon first year of employment).
- FREE HMO (upon regularization).
- Communication allowance.
- Transportation allowance.
- Meal allowance.
- All government-mandated benefits.
Mustard Seed Systems Corporation is a dynamic and rapidly growing company that provides innovative accounting software solutions to businesses across the country. We value teamwork, innovation, and customer satisfaction, and we're committed to helping our employees grow their careers with us.
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