Expert IT Knowledge Specialist

23 hours ago

Pasay, National Capital Region, Philippines beBeeKnowledge Full time ₱1,000,000 - ₱1,300,000
IT Knowledge Manager

The ideal candidate will have a passion for IT knowledge management, with exceptional technical acumen and excellent organizational and leadership skills.

As an experienced system administrator, you will be responsible for managing and maintaining our vast array of information and data for all aspects of IT Service Delivery.

  • Key Responsibilities:
  • Define, implement, and continuously improve the IT knowledge management strategy and processes.
  • Act as the process owner for knowledge management, ensuring adherence to governance and standards for quality, consistency, and accessibility of knowledge articles.
  • Develop and manage the knowledge management framework, including policies, procedures, and guidelines for content creation, review, and lifecycle management.
  • Stay abreast of new technologies and industry best practices in knowledge management, including AI and document automation.

Requirements:

  • Proven experience in systems administration and IT support/infrastructure.
  • Deep hands-on IT operational experience, with a keen eye for linguistic precision.
  • Excellent communication and teamwork skills, with the ability to translate complex technical concepts into clear actionable knowledge.
  • Strong leadership and organizational skills, with the ability to drive innovation and continuous improvement.

Benefits:

  • Opportunity to work on cutting-edge knowledge management projects.
  • Collaborative and dynamic work environment.
  • Professional development and growth opportunities.

What We Offer:

  • Competitive salary and benefits package.
  • State-of-the-art technology and tools.
  • Opportunities for professional growth and development.

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